CUTTING ROUND CORNERS -TERMS AND CONDITIONS
These Terms & Conditions outline the basis on which we provide our services, including firebreaks, slashing, mowing, transport, and related works.
By accepting a quotation, booking a service, or using our website, you agree to be bound by these Terms & Conditions. We encourage you to read them carefully as they set out your responsibilities as a client, our responsibilities as a service provider, and important information about payments, cancellations, site requirements, and limitations of liability.
If you have any questions about these Terms & Conditions, please contact us before confirming a booking.
1. General Terms
i. Any quotation provided by Cutting Round Corners (CRC) is an estimate only and may be subject to change if there are variations in the information discussed with, or provided by, the client at the time the quotation was prepared.
ii. By accepting a quotation from CRC, the client agrees to authorise CRC to perform the specified services for the total sum stated in the quotation (subject to variations under 1.i). Upon completion of works, the client agrees to pay the full invoice amount by the due date specified.
iii. CRC reserves the right to request a 50% deposit for accepted quotes above $500 to be received no later than the day prior to work commencing.
iv. A Late Payment Fee of 10% (excluding GST) may apply to invoices unpaid after the due date. This fee may be applied once every 14 days, capped at a maximum of 30% of the original invoice value. CRC reserves the right to engage debt recovery services after 28 days if the outstanding invoice remains unpaid. Debt recovery costs incurred may be added to the outstanding balance where legally permissible.
2. Cancellations & Rescheduling
Cancellations made with less than 24 hours’ notice may incur a cancellation fee of up to 30% of the quoted amount. CRC reserves the right to reschedule services due to weather, equipment failure, or safety concerns.
3. Safety and On-Site Behaviour
CRC staff will not operate machinery in unsafe conditions. Clients must ensure domestic animals and children are kept away from operational zones. Unsafe environments may result in immediate termination of the service for that day, with travel/callout fees still applicable.
4. Transport Services
i. Quotation for cargo transport is subject to change where additional load times apply or an exact address has not been communicated (or change of address) at the time of quotation (as per 1.i).
ii. An allowance of 30 minutes of load/unload time is included unless otherwise stated. If the CRC truck is being loaded or unloaded by the client or a third-party vehicle (e.g. forklift, telehandler, Franna), loading/unloading charges still apply. Excessive idle time awaiting commencement of loading/unloading will be charged at $2.30 per minute where applicable.
iii. CRC accepts no liability for damage to goods during transport unless such damage results from proven negligence. The client is responsible for adequately securing and preparing goods for transport.
5. Tractor Services
i. The area must be clear of ground obstructions, low-hanging branches or fallen trees unless forming part of the quotation.
ii. Tractor access minimum requirements are 2.3m W x 2.7m H. Alternatively, our services will be completed as close as practicable around trees or stumps with branches lower than 3m without compromising safety or damage to the tractor and equipment.
iii. All open trenching or excavation works within the working area are to be backfilled to relative ground level by the client prior to the commencement of works.
iv. Travel costs may be discounted subject to grouped bookings (area) or CRC discretion.
v. If required access is not available or unsafe, CRC reserves the right to postpone, modify, or cancel the service. A call-out fee or travel cost may still be payable where access issues prevent commencement.
6. Ride-On Skid Steer Lawn Mower Services
i. The client must ensure the area to be mowed is free from: rocks, rubble, stakes, star pickets, wire, hidden tree stumps, or other obstructions that may cause damage or safety risk.
ii. CRC reserves the right to cease or modify mowing services where terrain is unsafe, unstable, or unsuitable for the equipment.
iii. CRC will not be liable for damage to underground services (e.g. irrigation, pipes, cables) unless such services are clearly marked and disclosed prior to mowing.
iv. A minimum clearance width of 1.5m is required for safe operation of ride-on equipment.
v. Mowing services are not guaranteed to achieve a uniform finish where terrain, weed density, or soil moisture affects machine performance.
7. Chemical-Free Weeder Services
8. Disclaimer
While CRC takes due care during works, no responsibility or liability is accepted for damage caused by hidden, unmarked, or unnotified infrastructure or obstacles including, but not limited to: reticulation systems, shallow pipework, underground cables, or small shrubs. It is the client’s responsibility to disclose and/or mark these items prior to works commencing.
9. Environmental and Heritage Conditions
The client takes full responsibility for identifying and disclosing environmental or heritage protections on the property. Should any works result in regulatory action due to non-disclosure, the client agrees to indemnify CRC against all penalties, claims, or losses incurred.
10. Insurance & Licensing
CRC confirms that its operators are covered by Public Liability Insurance and hold relevant licenses required for the services provided. Clients may request proof of insurance coverage prior to commencement.
11. Privacy
i. CRC respects the privacy of its clients and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
ii. Personal information collected by CRC (including names, contact details, addresses, and service requirements) will only be used for the purpose of providing services, quotations, invoicing, and communication with clients.
iii. CRC will not disclose personal information to third parties except where required by law, where necessary to perform the agreed services (e.g. engaging subcontractors or debt recovery agents), or with the client’s prior consent.
iv. Clients may request access to or correction of their personal information held by CRC by submitting a written request.
12. Terms & Conditions Updates
These Terms & Conditions may be updated at any time. Changes will apply to future quotations and services from the date the client is notified in writing
